Returns & Exchanges

At EnChroma, we want you to be completely satisfied with your fashion-forward purchase. If your new pieces don't perfectly fit your style, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

4

Drop Off and Refund

Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing