Frequently Asked Questions

Everything you need to know about your EnChroma shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally arriving within 7-14 business days.

What is your return policy?

We offer a 30-day return policy on all unworn items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Are your materials sustainably sourced?

Yes, EnChroma is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in all of our seasonal collections.

Can I change or cancel my order after it has been placed?

Orders are processed quickly, but we have a 1-hour window for any modifications or cancellations. Please reach out to our customer service team immediately for assistance.